The “Live Voicemail” feature, which will be included in iOS 18, has been hailed as a great feature. However, some users are having trouble getting the settings for this feature to appear.
I learned of this problem from a well-known podcast called “Bilingual News,” which speaks in both Japanese and English. Mami, the personality of the show, wanted to turn off this feature for some reason. However, the setting did not appear and I could not turn it off.
As far as I can tell, this feature is related to the “Language and Region” setting. As a conclusion, the setting for this feature may appear if you change the “Language” setting in the “Languages and Regions” settings screen.
[ Settings > General > Language & Region ] ↓↓
Apple's official website lists the conditions under which “Live Voicemail” can be used as follows
For example, taking the U.S. as an example, English and Spanish are supported in the U.S. However, if you set other languages as iPhone language, you will not be able to see the Live Voicemail setting menu. So, in order to display this setting in the U.S., you need to change it to English or Spanish.
In fact, Tatsuhiko Miyagawa, a famous Japanese podcaster who now lives in the US, said that his wife's iPhone was set to Japanese, but when she changed the setting to English, the Live Voicemail Settings menu appeared.
Mami, the above-mentioned bilingual news personality, is currently living in the UK. However, since she is Japanese, she had her iPhone set to Japanese, so the Live Voicemail setting did not appear. She says she changed the setting to English and this setting showed up.
By the way, I am Japanese and live in Japan. So I am using iPhone with Japanese setting. So the Live Voicemail setting is displayed without any problem, but when I set my iPhone to English, the setting disappears.
Japanese and English setting in Japan ↓↓
Finally,I don't know if Apple is aware of this issue; they should make this setting available in all languages available in all target countries to address this issue. Or if it is not available, this feature should be turned off. Otherwise, this confusion will continue.
Translated with DeepL.com (free version)
【Update (2024/12/08)】
I sent feedback to Apple about this issue.
【Relevant articles】
・iOS18の「ライブ留守番電話」の設定が表示されない時の対処法
・My blog posts written in English
I learned of this problem from a well-known podcast called “Bilingual News,” which speaks in both Japanese and English. Mami, the personality of the show, wanted to turn off this feature for some reason. However, the setting did not appear and I could not turn it off.
As far as I can tell, this feature is related to the “Language and Region” setting. As a conclusion, the setting for this feature may appear if you change the “Language” setting in the “Languages and Regions” settings screen.
[ Settings > General > Language & Region ] ↓↓
Apple's official website lists the conditions under which “Live Voicemail” can be used as follows
Phone: Live Voicemail
- Cantonese (China mainland)
- Cantonese (Hong Kong)
- Cantonese (Macao)
- English (Australia)
- English (Canada)
- English (India)
- English (Ireland)
- English (New Zealand)
- English (Puerto Rico)
- English (Singapore)
- English (United Kingdom)
- English (United States)
- French (France)
- German (Germany)
- Japanese (Japan)
- Mandarin Chinese (China mainland)
- Mandarin Chinese (Taiwan)
- Mandarin Chinese (Macao)
- Portuguese (Brazil)
- Spanish (Mexico)
- Spanish (Puerto Rico)
- Spanish (Spain)
- Spanish (United States)
For example, taking the U.S. as an example, English and Spanish are supported in the U.S. However, if you set other languages as iPhone language, you will not be able to see the Live Voicemail setting menu. So, in order to display this setting in the U.S., you need to change it to English or Spanish.
In fact, Tatsuhiko Miyagawa, a famous Japanese podcaster who now lives in the US, said that his wife's iPhone was set to Japanese, but when she changed the setting to English, the Live Voicemail Settings menu appeared.
I had the exact same issue with my wife's iPhone, and needed to change the language to English to access the menu.
— Tatsuhiko Miyagawa (@miyagawa) December 5, 2024
Mami, the above-mentioned bilingual news personality, is currently living in the UK. However, since she is Japanese, she had her iPhone set to Japanese, so the Live Voicemail setting did not appear. She says she changed the setting to English and this setting showed up.
iOS18で勝手に留守電オンにされ、しかもオフにするボタンがなぜか表示されず詰む問題、iPhone自体の言語設定を日本語→英語にしたら突然現れた！意味不明だけど超助かった！ありがとうございます😭-Mami https://t.co/Tr0zeTD1Ny pic.twitter.com/x0XjIcFS3k
— バイリンガルニュース (@Bilingual_News) December 5, 2024
By the way, I am Japanese and live in Japan. So I am using iPhone with Japanese setting. So the Live Voicemail setting is displayed without any problem, but when I set my iPhone to English, the setting disappears.
Japanese and English setting in Japan ↓↓
Finally,
Translated with DeepL.com (free version)
【Update (2024/12/08)】
I sent feedback to Apple about this issue.
【Relevant articles】
・iOS18の「ライブ留守番電話」の設定が表示されない時の対処法
・My blog posts written in English
